Last updated: February 2025
Welcome to API Direct. These Terms of Service ("Terms") govern your access to and use of the API Direct website, API services, and any related services (collectively, the "Service") operated by API Direct ("we", "us", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms.
To access certain features of the Service, you must create an account. When you create an account, you agree to:
Upon registration, you may generate API keys to access our Service. You are responsible for:
You may create up to 10 API keys per account. We reserve the right to revoke API keys that are misused or that violate these Terms.
API Direct operates on a pay-per-request pricing model:
Prices are displayed in US Dollars (USD) and are exclusive of any applicable taxes. You are responsible for any taxes associated with your use of the Service.
You may set optional daily and monthly spending limits through your dashboard. Once a limit is reached, API requests will be blocked until the next applicable period. Spending limits are a convenience feature and do not guarantee protection against all charges.
Due to the nature of our pay-per-request service, all charges for successfully completed API requests are final and non-refundable. If you believe you have been incorrectly charged, please contact us at support@apidirect.io within 30 days of the charge.
You agree not to use the Service to:
The Service is subject to rate limits, including but not limited to 1,000 requests per hour per IP address and a maximum of 3 concurrent requests per endpoint per user. We reserve the right to modify these limits at any time. If you require higher limits, please contact us.
The Service provides access to publicly available social media and forum data. You acknowledge that:
The Service, including its original content, features, and functionality, is owned by API Direct and is protected by international copyright, trademark, and other intellectual property laws.
You retain ownership of any data or content you submit to the Service. By using the Service, you grant us a limited licence to process your API requests as necessary to provide the Service.
While we strive to maintain high availability (historically 99.9% uptime), we do not guarantee uninterrupted access to the Service. We may temporarily suspend the Service for maintenance, updates, or due to circumstances beyond our control. We will endeavour to provide advance notice of planned maintenance where possible.
We may suspend or terminate your account and access to the Service at any time, with or without cause, including but not limited to:
You may terminate your account at any time through your dashboard settings. Upon termination, your right to use the Service will immediately cease, and any outstanding charges will become due.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DATA WILL BE ACCURATE OR COMPLETE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL API DIRECT, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless API Direct and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any third-party rights.
Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration (LCIA). The arbitration shall be conducted in London, England, in the English language.
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the changes becoming effective. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and API Direct regarding your use of the Service and supersede all prior agreements and understandings.
If you have any questions about these Terms, please contact us at support@apidirect.io.