All skills
Product & Customer Insights
Enterprise Account Health Monitor
Spot a key B2B account churning from its employees' posts and its reqs for rival tools.
Run this skill with your agent
1. Connect the MCP server
https://apidirect.io/mcp?token=YOUR_API_KEY
2. Then just say to your agent
Is {account} at risk of churning? Check their employees' posts and whether they're hiring for {competitor_tool}.
In clients that support MCP prompts (Claude Desktop, Claude Code, Cursor) this skill appears as a prompt named
enterprise-account-health-monitor.
Any agent can also call get_skill(skill_id="enterprise-account-health-monitor") to pull these steps on demand.
What it does
Reads an account through its employees' public sentiment and its job postings for competitor skills — an early churn-risk score no CRM gives you.
Who it's for: Customer success and account management on enterprise books.
Inputs
| Input | Required | Description | Example |
|---|---|---|---|
account |
Yes | The customer account to monitor. | Globex |
competitor_tool |
No | A rival tool whose mention in job posts signals evaluation. | Salesforce |
How your agent runs it
-
1
search_linkedin_companies(query="{account}")Resolve the account's company_id.
-
2
search_linkedin(author_company=<company_id>, get_sentiment=true, sort_by=most_recent)Scan employee posts for frustration or 'evaluating alternatives' language (negative polarity).
-
3
search_linkedin_jobs(query="{competitor_tool}", company_ids=<company_id>, posted_ago="30d")Job posts requiring a competitor's tool are a strong switch signal. Combine both into a risk score.
Delivers: A health readout per account: sentiment signal, competitor-tool reqs, and a churn-risk rating with evidence.
Tools used
The full playbook
This is exactly what the MCP returns to your agent (via the enterprise-account-health-monitor prompt or get_skill tool), with your inputs filled in.
SKILL: Enterprise Account Health Monitor
Reads an account through its employees' public sentiment and its job postings for competitor skills — an early churn-risk score no CRM gives you.
You are running this skill on API Direct via its MCP tools. Execute the steps below yourself by calling the named tools in order — values in <angle brackets> come from a previous step. Then deliver the result described at the end.
INPUTS:
- account (required): <account — ASK THE USER>
- competitor_tool (optional): (optional — e.g. Salesforce)
STEPS:
1. Tool `search_linkedin_companies` — search_linkedin_companies(query="<account>")
Resolve the account's company_id.
2. Tool `search_linkedin` — search_linkedin(author_company=<company_id>, get_sentiment=true, sort_by=most_recent)
Scan employee posts for frustration or 'evaluating alternatives' language (negative polarity).
3. Tool `search_linkedin_jobs` — search_linkedin_jobs(query="<competitor_tool>", company_ids=<company_id>, posted_ago="30d")
Job posts requiring a competitor's tool are a strong switch signal. Combine both into a risk score.
DELIVER: A health readout per account: sentiment signal, competitor-tool reqs, and a churn-risk rating with evidence.
Note: each underlying tool call is billed at its normal endpoint price; get_sentiment adds a small per-page surcharge. Page through results as needed but stop once you have enough to deliver the outcome.